Shipping and Returns

Shipping

All items will be shipped via Common Carrier, UPS, FEDEX, USPS, etc.

Returns

Returns will only be accepted for NON-FIREARM(S) merchandise in undamaged RETAIL packaging, found defective immediately upon receipt. SKIPS DEFENSE SOLUTIONS LLC will provide a replacement item (pending availability) of a similar type upon your prepaid shipping return after getting a RA Return Authorization number from us.

We do not claim any responsibility for items damaged in shipping. Once the shipper received your item, it is your item at that point. For items damaged in shipping, Users need to file a claim with the carrier not us.

If you receive a defective item, please immediately email the shop at skipmccall@skipsds.com to request a RA Return Authorization number.. Returns are at the discretion of SKIPS DEFENSE SOLUTIONS LLC.

All Returned items must be New in the same Undamaged Retail packaging. If the Retail packaging is damaged we will not issue a RA Return Authorization number. If you ship the package back and the Retail packaging is damaged we will not issue any refund and will require you to prepay for shipping back to you. If you do not prepay the shipping back to you for your item with the damaged Retail packaging, it will be considered Abandoned and disposed of within one (1) week or seven (7) days. Save yourself some money and heartache and do not return items with damaged Retail packaging.

VERY IMPORTANT- FIREARM(S) RETURNS!!

Please take your time to inspect all firearm(s) thoroughly BEFORE proceeding with the transfer. Once a new firearm(s) is transferred to you it is considered used, even if unfired. Consequently, we cannot provide a refund for firearm(s) once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items.

We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer, the firearm(s) MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy).

By sending a defective firearm(s) directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm(s) to us through your local FFL dealer.

PLEASE DO NOT SEND DEFECTIVE FIREARM(S) DIRECTLY TO SKIPS DEFENSE SOLUTIONS LLC. Manufacturer repaired firearm(s) can be returned directly to YOU, the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm(s), the replacement firearm(s) must transfer through your local FFL dealer to document the replacement firearm(s) serial number.

ALL AMMUNITION AND AMMUNITION COMPONENTS SALES ARE FINAL

ALL ITEMS RETURNED UNDER A RA RETURN AUTHORIZATION NUMBER IS SUBJECT TO A 25% RESTOCKING FEE.

ALL RETURNS IN STORE ARE SUBJECT TO A 25% RESTOCKING FEE.

IF YOU CANNOT PASS A FBI/NICS BACKGROUND CHECK YOUR FIREARM(S) PURCHASED FROM US ARE SUBJECT TO A 25% RESTOCKING FEE, IF WE ALLOW THE FIREARM(S) TO BE RETURNED, WHICH IS AT OUR SOLE DISCRETION.

NO EXCEPTIONS.

THERE ARE NO REFUNDS ON TRANSFER FEES OR FBI/NICS FEES EVEN IF YOU CANNOT PASS THE FBI/NICS BACKGROUND CHECK.

IF YOU HAD A FIREARM(S) SENT TO THIS STORE FOR TRANSFER AND YOU CANNOT PASS THE FBI/NICS BACKGROUND CHECK YOU HAVE TO CONTACT THE FFL DEALER WHERE YOU PURCHASED THE FIREARM(S) AND MAKE ARRANGEMENTS WITH THEM FOR SHIPPING BACK TO THEM. I WILL PROVIDE THE PACKAGING AND SHIP WITH YOUR RETURN SHIPPING LABEL FOR A FEE.

THERE IS A FEE TO TRANSFER THE FIREARM(S) BACK TO THE DEALER THAT YOU ORIGINALLY PURCHASED FROM.

BY USING AND ORDERING FROM OUR SITE, YOU THE USER AGREES TO THESE TERMS